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Frequently Asked Questions
Find answers to your questions and learn more about Tubbs Coffee's blends, brewing tips, and our commitment to ethical sourcing in our comprehensive FAQ section.
shipping
We ship freshly roasted coffee Monday through Friday.
Get your order in by noon PST to have your coffee shipped the next business day.
We offer USPS and UPS as our shipping carriers.
roasting
Our roasting facility is equipped with a Probat roaster, affectionately named Tony. It combines classic design with modern technology for efficient roast profiles.
Yes, at our roasting facility, you can purchase whole bean and ground coffee in 12oz, 2lb, and 5lb sizes. We accept all major cards and cash.
we do not offer tours to the public due to food safety regulations and requirements. thank you for your interest!
we are opening a coffee shop in 2024 - stay tuned!
Yes, we have merchandise available exclusively at our roastery.
packaging
We label and package all our products by hand, ensuring quality and efficiency. We allow the beans to rest for 24-48 hours post-roast before packaging.
returns
As coffee is a perishable product, we do not offer exchanges or returns. However, if you have any issues, please email us at beans@tubbscoffeeroasters.com, and we will happily address your concerns.