Frequently Asked Questions
shipping:
we ship freshly roasted coffee monday – friday
get your order in by noon pst and have your coffee shipped the next business day.
we offer usps and ups as carriers
roastery:
our roasting facility currently houses a probat roaster, tony. we are all about the old and the new and probat is our preferred with both classic design and function with modern tech for efficient roast profiles.
we do offer retail at our roasting facility. whole bean and ground 12oz / 2lb / 5lb can all be purchased onsite. we accept all major cards and cash
private parties and events are available on a limited basis. please inquire at [email protected]
coffee house seating is limited where we offer pour-over and limited drip coffee via airpots. we will be expanding the seating with adding baked goods and wifi for guest who choose to enjoy the tubbs vibes.
we offer complimentary brewed samples of all our roasts – free of charge!
merchandise available exclusively at our roastery
tasting bar is open! reservations required and available here
packaging:
labeling and packaging all by hand. quality and efficiency are the standards. we take great care in minimal handling as the beans rest for 24-48 hours post roast. beans are happiest once packaged after this nap
our twelve ounce bags are biotre and 60% compostable all film layers with degassing valves. we strive for less carbon footprint as a cpg with environmental and social responsibilities.
returns
coffee is a perishable product and we do not offer exchanges or returns but please email us at [email protected] with any issues and we will happily address your concerns.
